Privacy Policy

Personal Data You Provide

When you register for an account, we may ask for your contact information, including items such as name and email address.

Log Files & Analytics

We implement standard industry practices, including the use of log files and similar technologies, to monitor and administer our application. These log files may automatically record certain information when users access the service, including but not limited to Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring and exit pages, and interaction data. Such information is collected on an aggregated basis and is not used to directly identify individual users.

In addition, we engage third-party service providers to support the operation of our application. These providers may perform functions including, but not limited to, user authentication, infrastructure hosting, and analytics. In the course of providing these services, such third parties may process certain technical and usage data on our behalf. We ensure that any such processing is carried out in accordance with applicable data protection laws and subject to appropriate safeguards.

Essential Cookies

Some cookies and similar technologies are required for Gridely to work at all — for example, keeping you signed in or remembering your language preference. These essential cookies are separate from the optional analytics described below and apply regardless of your cookie choice, since the Service could not function properly without them.

Analytics Cookies & Your Consent

In addition to the technical logs above, we use optional analytics cookies to understand, in aggregate, how Gridely is used — for example, which tools people reach for most, and whether key actions such as exporting a pattern complete successfully. This helps us prioritize improvements and keep Gridely free.

These cookies only activate once you actively accept them through the consent banner shown on your first visit; nothing is collected before that point, and declining has no effect on your ability to use any feature of the Service. You may withdraw your consent at any time by clearing your browser's cookies and site data for https://gridely.com, after which you will be asked again on your next visit. This data is always aggregated and never includes the images, patterns, or personal content you create.

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it:

• Gridely needs to perform a contract with you.
• You have given Gridely permission to do so.
• Processing your personal information is in Gridely legitimate interests.
• Gridely needs to comply with the law.

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Improve, personalize, and expand our website.
• Understand and analyze how you use our website.
• Develop new products, services, features, and functionality.
• Communicate with you to provide updates and customer support.
• Send you emails related to your account or technical notices.
• Find and prevent fraud.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Right to Erasure: You can delete your account at any time via the user settings in the application. This will permanently remove your personal authentication data from our systems.

We take reasonable technical and organizational measures designed to protect the information we hold from loss, misuse, and unauthorized access. That said, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
• The right to object to processing – You have the right to object to our processing of your personal data.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you.
• The right to lodge a complaint – You have the right to lodge a complaint with a data protection supervisory authority, in particular in the country where you live, work, or where you believe an issue has occurred.

Our Privacy Policy does not apply to third-party services that we use to operate our application. These third parties may process data on our behalf, such as for hosting, data storage, analytics, or authentication.

We encourage you to review the privacy policies of these third-party service providers to understand how they handle your information. We only work with providers that offer appropriate data protection safeguards in accordance with applicable laws.

Some of these providers may process or store information outside of your country of residence, including outside the European Economic Area. Where this occurs, we work only with providers that offer appropriate safeguards, such as standard contractual clauses or equivalent legal mechanisms, to protect your information.

Our Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children under that age. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date above and, where appropriate, give additional notice, such as a notice within the Service. We encourage you to review this page periodically.